Toast Referral Program Terms & Conditions

Effective for Qualified Referrals submitted on or after September 1, 2021

These Terms and Conditions (the “Terms”) apply to Toast’s Referral Program (the “Program”). By submitting a referral for a restaurant or otherwise participating in the Program, you agree to be bound by these Terms and Toast’s Privacy Statement.

Program Eligibility

Who is Eligible to Participate?

Toast employees, consultants, investors, and friends who refer a restaurant to Toast for point of sale and payment processing services (“POS services”) through the online referral form or in writing, including by email, to a Toast Account Executive may be eligible to receive a $500 bonus payout. Active employees of an existing Toast POS services customer who refer a restaurant to Toast for POS services may be eligible to receive a $1,000 bonus payout. Active employees of an existing Toast Now customer who refer a restaurant to Toast for POS services may be eligible to receive a $500 bonus payout.

Who is Not Eligible to Participate?

  • Employees of Toast technical integration and strategic partners with existing referral programs, including immediate family and household members;
  • Toast employees within the Sales organization, including immediate family and household members;
  • Employees of an authorized Toast reseller, including immediate family and household members;
  • Restaurant owners, operators, or decision-makers responsible for making the POS purchasing decision referring their own restaurants;
  • Franchisors responsible for making the POS purchasing decision referring their own franchisees; and
  • Individuals who are under 18 years old.

Referral Requirements

Subject to these Terms, for each “Qualified Referral” that meets the following criteria, you will receive the applicable Bonus Payout listed below. A “Qualified Referral” is a restaurant that:

  • You refer to Toast either through the online referral form, or in writing, including by email to a Toast Account Executive;
  • is not an existing lead in the Toast system; and
  • enters into a Merchant Agreement Initial Order Form with Toast for POS services, and has been live, processing transactions on the Toast platform for at least seven days.

Verbal referrals will not be accepted.

Toast reserves the right, in its sole discretion, to determine the original lead source. Exceptions may be made, in Toast’s sole discretion, if the referral has not been contacted by Toast for at least six (6) months.

Bonus Payouts

Toast employees, consultants, investors, and friends shall receive a bonus payout of $500 for each Qualified Referral. Active employees of an existing Toast customer shall receive a bonus payoff of $1000 for each Qualified Referral.

Bonus payouts will be made by direct deposit. Referrer must enroll in the Toast Referral Program Portal (“Referral Portal”), and provide a W-9 and ACH information, in order to receive the bonus payout and timely payment of the bonus payment is dependent on timely enrollment in the Referral Portal.

Limit of one Bonus Payout per restaurant brand or group. A restaurant brand or group is defined as either a franchise group or corporate entity and its affiliates.

Subject to the terms herein, there is no limit to the number of referrals an individual can submit, or eligible bonus payouts for Qualified Referrals an individual can receive, while the Program is in effect.

Toast will determine, in its sole discretion, whether a referral is a Qualified Referral eligible for a bonus payout and reserve the right to disqualify any referrer at any time from participation in the Program for reasons including but not limited to Toast’s good faith belief that referrer has violated these terms.

Limited Time Offers

With respect to each restaurant brand or group (as defined above), for any Qualified Referral submitted between July 15, 2021 and December 31, 2021, an individual is eligible for a supplemental bonus payout of $250 in addition to the bonus payout as set forth above for the first Qualified Referral (as defined above) and $250 per each subsequent Qualified Referral for up to five (5) Qualified Referrals, if and only if the restaurant brand or group is a new restaurant opening. Each Qualified Referral must enter into a Merchant Agreement Initial Order Form with Toast for POS services, and go live, processing transactions on the Toast platform for at least seven days by March 31, 2022.

With respect to each restaurant brand or group (as defined above), for any Qualified Referral submitted between July 22, 2021 and September 30, 2021, active employees of existing Toast POS services customers are eligible for a supplemental bonus payout of $500 per Qualified Referral (as defined above), and active employees of existing Toast Now customers are eligible for a supplemental bonus payout of $1000, in addition to the bonus payout as set forth above for each Qualified Referral. If the restaurant brand or group is a new restaurant opening, the customer is eligible for both the new restaurant limited time offer as well as this supplemental bonus payout per Qualified Referral, in addition to the standard bonus payout and any other applicable limited time offer(s) detailed above. Each Qualified Referral must enter into a Merchant Agreement Initial Order Form with Toast for POS services, and go live, processing transactions on the Toast platform for at least seven days by January 31, 2022.

Modifications

Toast reserves the right to modify these Terms or terminate the Program at any time, in its sole discretion, without notice.